Privacy Policy
Last Updated: October 15, 2023
This Privacy Policy explains how JSM (“Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit jsmstore.shop (the “Site”), use our services, make a purchase, or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the customer, website visitor, or other individual whose information we collect in connection with the Services.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information
We collect personal information about you from various sources over the past 12 months for the purposes described below. The type of information we collect depends on how you interact with us. In addition to the specific uses described, we may use the information we collect to communicate with you, provide the Services, comply with legal obligations, enforce our Terms of Service, and protect or defend our Services, our rights, and the rights of our users or others.
Personal Information We Collect
The personal information we collect varies depending on how you interact with the Site and use the Services. “Personal information” means information that identifies, relates to, describes, or could reasonably be linked to you.
Information You Provide Directly
• Basic contact information such as name, address, phone number, and email
• Order information such as name, billing address, shipping address, payment confirmation, email, and phone number
• Account information such as username, password, and security questions
• Shopping activity such as viewed items, items in your cart, or items on your wishlist
• Customer support information, including communications you send to us
Some features of the Services require you to provide specific information. If you choose not to provide such information, you may not be able to access or use those features.
Information Collected Through Cookies
We automatically collect certain information (“usage data”) about how you interact with the Services using cookies, pixels, and similar technologies. Usage data may include device information, browser type, network connection, IP address, and details about how you access and use the Site and your account.
Information from Third Parties
We may also collect information about you from third parties, such as:
• Shopify, which supports our Site and Services
• Payment processors, who collect and process payment information (bank account, credit/debit card details, billing address) to fulfill orders and perform our contract with you
• Partners using tracking technologies (pixels, web beacons, SDKs, cookies) when you interact with our Site, emails, Services, or advertisements
All information from third parties is processed in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or for their policies.
How We Use Your Personal Information
• To provide products and services, including processing payments, fulfilling orders, managing your account, shipping, handling returns/exchanges, and enabling product reviews
• For marketing and advertising, including sending promotional materials via email, SMS, or mail, and providing personalized ads on our Site and others
• For security and fraud prevention, including detecting and investigating fraudulent or illegal activities
• To communicate with you, provide customer support, and improve the Services
Cookies
Like many websites, we use cookies. For details on cookies used via Shopify, please see https://www.shopify.com/legal/cookies. Cookies help us improve the Services, remember user preferences, and provide insights into user interactions. You may disable or block cookies in your browser, but this may negatively affect functionality.
How We Disclose Your Personal Information
We may share your personal information for legitimate purposes with:
• Service providers (IT, payment processing, data analytics, customer support, fulfillment, shipping)
• Business and marketing partners (including Shopify)
• Affiliates within our corporate group
• In connection with business transactions (e.g., mergers, bankruptcy), to comply with legal obligations, enforce Terms of Service, or protect our Services and rights
User-Generated Content
You may submit product reviews or other content. Such content is public, and we cannot control who accesses or uses it. Please exercise caution before sharing personal information publicly.
Third-Party Sites and Links
The Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Review the policies of any third-party site before sharing your information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us.
Data Security and Retention
No security measure is perfect. Do not send sensitive information via insecure channels. We retain personal data as long as necessary to provide Services, comply with legal obligations, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights such as:
• Accessing or requesting details about your personal data
• Limiting or objecting to the use of sensitive data
• Requesting deletion or correction
• Receiving a copy of your data or requesting data transfer
• Restricting or withdrawing consent
• Managing communication preferences
We may need to verify your identity before fulfilling requests. Authorized agents may act on your behalf with appropriate proof. We do not discriminate against you for exercising your rights.
Complaints
If you have concerns, contact us using the details below. Depending on your location, you may also escalate complaints to your local data protection authority.
International Users
Your information may be transferred to and processed in countries outside your own, including the U.S. For EU/UK residents, we use approved transfer mechanisms such as Standard Contractual Clauses unless data is transferred to a country deemed adequate.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: cs.help365@gmail.com